Terms of service

Terms of Service

Website: promaxsports.in
Brand Name: PROMAX

Please read these Terms of Service carefully before using promaxsports.in. By accessing or using this website, you agree to be legally bound by the terms and conditions mentioned below. If you do not agree with any part of these terms, please do not use this website.

PROMAX reserves the right to update, modify, or change these Terms of Service at any time without prior notice. Users are advised to review this page periodically.

DEFINITIONS

“Company”, “We”, “Us”, “Our”

Refers to PROMAX and promaxsports.in.

“Website” or “Site”

Refers to promaxsports.in including all pages, sections, and subdomains.

“User”, “Customer”, “You”

Means any individual or legal entity accessing or using the website for browsing or purchasing products.

“Products”

Refers to cycling products, sports accessories, apparel, equipment, and all items displayed on the website.

ONLINE PURCHASES

PROMAX provides an online platform for customers to browse and purchase sports and cycling-related products.

By placing an order on this website, you agree to the following terms:

  • You are at least 18 years old or using the website under the supervision of a parent or legal guardian.
  • All information provided by you including billing, shipping, and payment details must be accurate and complete.
  • All prices listed on the website are in Indian Rupees (INR) unless stated otherwise.
  • Product prices and availability may change without prior notice.
  • We reserve the right to refuse or cancel any order at our sole discretion.
  • Orders may be canceled due to pricing errors, stock unavailability, suspicious transactions, technical issues, or payment verification problems.
  • In case payment has already been processed for a canceled order, the amount will be refunded to the original payment method.

PAYMENT TERMS

We may accept payments through:

  • UPI
  • Debit Cards
  • Credit Cards
  • Net Banking
  • Digital Wallets
  • Cash on Delivery (if available)

Customers must use authorized payment methods owned or permitted by them. PROMAX shall not be responsible for fraudulent transactions conducted by users.

Payment verification may take 24–48 hours depending on banking and payment gateway systems.

SHIPPING & DELIVERY

  • Orders are generally processed within 2–7 business days after payment confirmation.
  • Delivery timelines may vary depending on product type, location, courier service, weather conditions, or operational delays.
  • PROMAX shall not be held liable for delays caused by events beyond our control including natural disasters, strikes, transport disruptions, or government restrictions.
  • Customers are responsible for providing correct shipping details. Additional shipping charges due to incorrect address information may be charged to the customer.

RETURNS & REFUNDS

  • Customers must report damaged, defective, missing, or incorrect products within [7] days of delivery.
  • Returned products must be unused and returned in original packaging with all accessories and invoices.
  • Refunds will be processed only after product inspection and approval.
  • PROMAX reserves the right to reject return or refund requests that do not meet policy conditions.

PRODUCT INFORMATION

We make every effort to display products, colors, specifications, and descriptions accurately. However:

  • Actual product colors may vary depending on screen settings and lighting.
  • Product images are for representation purposes only.
  • Minor differences in packaging or appearance may occur.

PROMAX does not guarantee that all product descriptions, pricing, or other content on the website are completely error-free.

INTELLECTUAL PROPERTY RIGHTS

All website content including but not limited to:

  • Logos
  • Product images
  • Graphics
  • Videos
  • Text
  • Website design
  • Icons
  • Branding materials

are the intellectual property of PROMAX and are protected under applicable copyright, trademark, and intellectual property laws.

No content from this website may be copied, reproduced, modified, distributed, or used commercially without written permission from PROMAX.

USER CONDUCT

Users agree not to:

  • Use the website for illegal or unauthorized purposes
  • Upload viruses, malware, or harmful code
  • Attempt unauthorized access to website systems
  • Misuse or copy website content
  • Interfere with website functionality or security
  • Engage in fraudulent activities

Any misuse of the website may result in account suspension, legal action, or restriction of access.

LIMITATION OF LIABILITY

PROMAX shall not be liable for:

  • Indirect or consequential damages
  • Loss of profits or business
  • Delays in delivery
  • Service interruptions
  • Technical errors
  • Third-party courier or payment gateway failures

Our maximum liability shall not exceed the amount paid by the customer for the concerned order.

THIRD-PARTY LINKS

This website may contain links to third-party websites for customer convenience. PROMAX is not responsible for the content, privacy policies, or practices of external websites.

PRIVACY

By using this website, you also agree to our Privacy Policy regarding the collection, storage, and use of customer information.

GOVERNING LAW & JURISDICTION

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of the use of this website shall be subject to the exclusive jurisdiction of the courts located in Haryana, India.

CONTACT US

For questions regarding these Terms of Service, please contact us:

PROMAX
Website: promaxsports.in
Email: gokulsports2018@gmail.com
Phone: +91 8307981809
Address: Saini Market, Lions Club, KDB Road, Kurukshetra, HARYANA, 136118, INDIA